PART 3 — FIRE PROTECTION, OCCUPANT SAFETY AND ACCESSIBILITYUpdated for the 2024 Ontario Building Code
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3.2.4.22.Two-Way Voice Communication Systems
(1) A voice communication system required by Subsection 3.2.6., Clause 3.3.2.4.(14)(f) or Sentence 3.3.4.11.(12) shall
(a) consist of a two-way means of communication with the central alarm and control facility and to the mechanical
control centre from each floor area, and
(b) be capable of broadcasting pre-recorded, synthesized or live messages from the central alarm and control facility
that are audible and intelligible in all parts of the building, except elevator cars. (See Note A-3.2.4.22.(1)(b))
(2) The voice communication system referred to in Sentence (1) shall include a means to silence the alarm signal in a
single-stage fire alarm system while voice instructions are being transmitted, but only after the alarm signal has initially
sounded for not less than 30 s.
(3) The voice communication system referred to in Sentence (1) shall include a means to silence the alert signal and the
alarm signal in a 2-stage fire alarm system while voice instructions are being transmitted, but only after the alert signal
has initially sounded for not less than
(a) 10 s in hospitals that have supervisory personnel on duty for twenty-four hours each day, or
(b) 30 s for all other occupancies.
(4) The voice communication system referred to in Clause (1)(b) shall be designed so that the alarm signal in a 2-stage
fire alarm system can be selectively transmitted to any zone or zones while maintaining an alert signal or selectively
transmitting voice instructions to any other zone or zones in the building.
(5) The 2-way communication system referred to in Clause (1)(a) shall be installed so that emergency telephones are
located in each floor area near exit stair shafts.
(6) Visible signal devices required by Sentence 3.2.4.19.(1) shall continue to emit a visible signal while voice
instructions are being transmitted.
(7) Where the facility is not equipped with staff trained to provide instructions over the loudspeakers, a pre-recorded
message shall be provided.
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Code text is reproduced for reference from the Ontario Building Code (O. Reg. 163/24, 2024 Building Code Compendium). This page is provided for general information and is not an official copy. Always verify requirements against the official Ontario Building Code and confirm with your local building department.