Code Library › Volume 1 › Section 3.8 — Barrier-Free Design (See Note 3.8.)
PART 3 — FIRE PROTECTION, OCCUPANT SAFETY AND ACCESSIBILITYUpdated for the 2024 Ontario Building Code

3.8.3.14.Service Counters

(1) Where a service counter is provided, at least one section of the service counter shall comply with Sentence (2). (See Note A-3.8.3.14.(1)) (2) A section of a service counter required to be barrier-free shall (a) be not less than 800 mm long centred over a knee space conforming to Clause (c), (b) have a surface not more than 865 mm above the floor, and (c) where forward-facing interaction with a person or a device is required, have a knee space underneath it that is (i) not less than 800 mm wide, (ii) not less than 685 mm high, and (iii) not less than 485 mm deep. (See Note A-3.8.3.14.(2)(c))
← Previous3.8.3.13. Showers and BathtubsNext →3.8.3.15. Shelves or Counters for Telephones (See Note A-3

Common questions about this part of the code

When does a building need to be barrier-free (accessible) in Ontario?Which buildings are exempt from barrier-free design requirements in Ontario?How wide must a barrier-free path of travel be in Ontario?How many barrier-free entrances does a building need in Ontario?

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Code text is reproduced for reference from the Ontario Building Code (O. Reg. 163/24, 2024 Building Code Compendium). This page is provided for general information and is not an official copy. Always verify requirements against the official Ontario Building Code and confirm with your local building department.